Legal
Terms of Service
Last updated: May 2025
Scope and purpose
These Terms of Service govern your access to and use of the Vertex Core Tide Nexus website and the consultation, coaching, and planning services offered through it. By using this website or engaging our services, you agree to these terms.
Vertex Core Tide Nexus is operated by Vertex Core Tide Nexus, a business providing home improvement consultation services in Japan. If you have questions about these terms, please contact us via the contact page.
1. Service usage terms
You may use this website and our services for personal, non-commercial purposes related to home improvement planning and consultation. You agree not to misuse the website in any way that could harm our systems, other users, or third parties.
Browsing our website, submitting enquiries through the contact form, and engaging consultation sessions in accordance with individual service agreements.
You may not use this website to transmit harmful, fraudulent, or misleading content; attempt to gain unauthorised access to any system or data; scrape or reproduce content without permission; or engage in any conduct that disrupts the operation of the website.
Access to our consultation services requires submitting an enquiry and reaching a mutually agreed arrangement. Services are currently offered in Japan only.
2. Account and access
This website does not currently require account creation to browse or submit enquiries.
When submitting an enquiry or entering into a service arrangement, you agree to provide accurate and truthful information.
Specific terms for individual consultation sessions — including timing, format, scope, and payment — are agreed separately through correspondence prior to the session taking place.
3. Service availability
We make reasonable efforts to keep the website accessible. However, we do not guarantee uninterrupted access and may carry out maintenance, updates, or temporary downtime as needed.
We reserve the right to modify, suspend, or discontinue any part of our services at any time, with reasonable notice where possible.
Consultation services are available in Japan only. Website access is not restricted by geography, but service delivery is.
Features and services described on this website reflect current offerings and may change over time. The most current offering details are always shown on the relevant service pages.
4. Intellectual property
All content on this website — including text, layouts, graphics, and session materials — is owned by or licensed to Vertex Core Tide Nexus. Reproduction without prior written consent is not permitted.
Written notes, plans, and reference cards produced during consultation sessions are provided for your personal household use. They may not be republished, sold, or distributed without permission.
The Vertex Core Tide Nexus name and associated materials are proprietary. Use of these in any commercial or public context requires express written permission.
5. Changes to these terms
These Terms of Service may be updated from time to time. The date at the top of this page indicates the most recent revision. Continued use of the website after any changes constitutes acceptance of the revised terms.
Service availability, modifications and force majeure
Vertex Core Tide Nexus provides its services on a reasonable-endeavours basis. While we work to keep our website and consultation channels available, scheduled maintenance, dependency outages (hosting, telephony, payment processors), public-holiday closures and events of force majeure (including but not limited to natural disasters, infrastructure failure, public-health emergencies and government action) may interrupt availability without prior notice. We will not be liable for damages arising from such interruptions, and any pre-paid sessions affected by a confirmed outage will be rescheduled or refunded pro-rata in line with our cancellation policy.
Intellectual property, content licence and acceptable use
All text, photographs, layouts, illustrations, code and trademarks displayed on this website are the property of Vertex Core Tide Nexus (or our licensors) and are protected under Japanese copyright and trademark law as well as international treaties. You are granted a limited, non-exclusive, non-transferable licence to view and print pages for personal, non-commercial use only. You may not (a) reproduce, redistribute, mirror or publicly display our content in any form without our prior written permission; (b) use our content to train machine-learning models without an explicit licence; (c) submit content via our forms that is unlawful, defamatory, harassing or that infringes third-party rights; or (d) interfere with the security or integrity of our site (including probing, scanning or attempting to bypass authentication).
Governing law, dispute resolution and severability
These Terms are governed by the laws of Japan, excluding its conflict-of-law provisions. The Tokyo District Court shall have exclusive jurisdiction of first instance over any dispute arising from your use of Vertex Core Tide Nexus, unless mandatory consumer-protection laws in your place of residence direct otherwise. Before formal litigation, both parties agree to attempt good-faith resolution through written correspondence for at least thirty (30) calendar days. If any provision of these Terms is held invalid or unenforceable by a competent court, that provision shall be struck only to the extent necessary, and the remainder shall continue in full force and effect.
Contact — personal-information protection manager
Vertex Core Tide Nexus — Personal Information Protection Manager
Address: 〒812-0013 Fukuoka, Fukuoka City, Hakata Ward, Hakataekihigashi,
Phone: +81 92-441-5837
Email: info@vertexcoretidenexus.com
For complaints regarding personal-information handling that we cannot resolve to your satisfaction, you may contact the Personal Information Protection Commission of Japan (PPC, 個人情報保護委員会) at www.ppc.go.jp.